Speaker Key
AK Adam
Kossowski
LB Laura
Budler
RA Rosalind
Ashmore
JT Jenni Townshend
JT Jenni Townshend
MJ Mags
Jackson
SH Sean
Harper
SL Stephanie
Lloyd
MP Miguel
Pedro
AK Way With Words Group is a professional
English language transcription service. We operate globally. Our particular
companies are registered in South Africa and the United Kingdom and we also
have points of presence in Australia, Hong Kong, Singapore and the USA.
LB We’re a general transcription
company. We do legal, financial, court transcription, police work, academic
interviews, market research, production companies, anyone who needs something
transcribed from an audio to a text. This is the Sales and Marketing division
of Way With Words Group. We get the clients from around the world, we give them
quotes, we share about our services with them, and then they come to us, upload
their files. We get their job all set and then we pass their job on to Operations.
RA We’re in Operations and we get the
clients from Sales and we try and look after the clients and see that their
work is done to the deadline and to the specifications that they ask for.
JT In Operations, once the work is on
our Operating Management System, we ensure that the correct transcriber gets
the work, as we get accents from all around the world and some clients have
very specific format instructions or detailing that they need in their
documents. And we make sure it’s done.
MJ Once the transcriber has returned the
work to us, we make sure that it’s been done to the client’s specifications,
then we return the work to the client, to their deadline.
AK Way With Words Group is a little bit
different to most companies in transcription. We’re an international group. We
also focus not on the typist as a secretarial service, but as a professional
language person, and we regard our particular persons who are recruited by us
as transcribers and not typists. Also, in the world of transcription, we position
ourselves in a new level of service industry.
MJ Hi, I’m Mags. I’m Welsh.
SH Hi, I’m Sean, from Grahamstown, South
Africa.
JT I’m from Zambia.
MP Hi, I’m Miguel from South Africa.
LB United States of America.
SL South Africa.
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